Store policy
Effective June 18, 2026
Because trading cards and sealed collectibles have condition-sensitive and changing market values, most purchases are final sale. This policy does not limit rights that cannot be excluded under applicable consumer law.
Contact us as soon as possible if you need to cancel or change an order. We can review a request only before the order has been packed or shipped.
We cannot guarantee cancellation after payment because fulfillment may already be underway.
If the wrong item arrives or an item arrives materially damaged, contact us within 48 hours of delivery. Include the order number, packaging photos, and clear photos of the item.
Keep all packaging while the issue is reviewed. Approved resolutions may include replacement, partial refund, return, or full refund depending on the circumstances.
Minor manufacturing variation, centering, print lines, or characteristics consistent with the listed card condition are not automatically considered damage.
Opened sealed products, products altered after delivery, and items returned without approval are not eligible for return.
Approved refunds are returned through the original payment method. Banks and card issuers may require additional business days to post the credit.
